Privacy Policy
At DefinedAD we respect your right to privacy. This Privacy Statement will inform of our practices of collection and distribution of information relating to this website, we would encourage you to read this Privacy Statement so as to understand your rights. We reserve the right to amend and update this Privacy Statement at any time. By continuing to use our website, you are accepting this Privacy Statement and each time you return to use this website, you are bound by the Privacy Statement in existence at the time. If at any time you are uncomfortable with part of this Statement then the option available to you is to cease using the website.
Data Protection
To browse this website, DefinedAD does not require you to provide us with any personal information. However, we will require personal information if you contact us, place an order through our website, apply for or use a trade account, or otherwise avail of our services.
Where you purchase products through our website, we will collect and use your personal information to process and fulfil your order, arrange delivery, communicate with you about your order, process payments, issue invoices and receipts, and provide customer support. Without this information, we may be unable to complete your purchase or provide the services you have requested.
If you apply for or use a trade account, we will collect and process the information necessary to assess your application, create and administer your account, manage pricing and account terms, process trade orders, maintain transaction records, communicate with you regarding your account, and meet our legal and contractual obligations.
Any personal information submitted by you will only be used for the purposes for which it was collected, including providing our products and services, administering your account, responding to your enquiries, complying with legal obligations, and improving our services. At no stage will we disclose or sell your personal information to third parties for their own marketing purposes.
Where necessary to provide our services, we may share your information with trusted third-party service providers, including payment processors, delivery and courier companies, website hosting providers, IT service providers and other service partners acting on our behalf. These third parties are only permitted to process your information for the purposes of providing services to DefinedAD and are required to keep your information secure and confidential.
Information and Uses
While you browse our website, we may automatically collect certain technical information such as your IP address, browser type, device information and browsing activity. This information is used to help us improve our website, diagnose technical issues, maintain website security and better understand how visitors use our website.
Cookies may also be used to improve your browsing experience, remember your preferences, support website functionality, analyse website performance and optimise your use of our site.
Where you make a purchase or use our trade services, we use your personal information to:
- Process and fulfil your orders.
- Process payments securely.
- Arrange delivery of products.
- Provide customer service and respond to enquiries.
- Manage your online customer or trade account.
- Maintain records of transactions and purchases.
- Comply with our legal and regulatory obligations.
- Improve our products, services and website.
You have the right to request access to the personal information we hold about you, request that inaccurate information is corrected, request the deletion of your personal information where applicable, and exercise any other rights available to you under the General Data Protection Regulation (GDPR) and applicable Irish data protection law. Please send all requests in writing to Sinead Twomey, DefinedAD, The Old Water Works, Knockenduff, Tramore, Co. Waterford or email info@defined-ad.com. In order to comply with any of the above rights, it will be necessary for us to be able to verify your identity prior to providing you with any information.
Cookies Policy
If your browser is set to accept cookies then you are consenting to the use of cookies on our website as laid down in this Privacy Statement.
What is a cookie?
A Cookie is a small piece of data sent from a website and stored on your computer by your web browser while you browsing. Cookies were designed to be a reliable mechanism for websites to remember browser information or to record your browsing activity. In order for our website to load and operate properly, some cookies are required.
If you do not consent to cookies.
So as not to consent to cookies, you will need to set your browser to reject cookies. This option is usually found in the settings/options/preferences, if in doubt, refer to the Help section in your browser. The effective operation of our website may be restricted if you do not consent to cookies. By setting your web browser to accept cookies, you are also consenting to the use of cookies on our website. To withdraw this consent, you can cease to use our website, amend your cookies settings in your browser and then delete cookies before continuing with any further use.
Cookies outside the scope of DefinedAD
As well as “first-party cookies” (cookies only placed and read by DefinedAD, a number of “third party cookies” may also be used. These “third party cookies” refer to sites like Google and you will need to read their Privacy Policies for further information so as to sure you are comfortable with their processing: www.google.com/analytics/learn/privacy.html
The use of cookies
DefinedAD uses cookies for the following purposes:
Analytics – this gives us non-personal information about how our website is used and our performance, this, in turn, enables us to learn how we can improve our services.
Website Optimization – this helps us to improve how our website operates and to track problems but not track you. For further information on cookies, please contact info@defined-ad.com
Security and Governance
At DefinedAD we are serious about our security responsibilities. We use appropriate physical and technical measures and review our policies on a regular basis. This website and all issues related to same are governed exclusively by Irish law and are subject to the exclusive jurisdiction of the Irish courts.
Contact us
For further information or for queries on this Privacy Statement or to receive a copy of our company Privacy Policy, please contact Sinead Twomey, The Old Water Works, Knockenduff, Tramore, Co. Waterford or email info@defined-ad.com